Job Overview:
As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved.
What you’ll do:
- Ensure compliance of brand standards
- Manage guest queries in a timely and efficient manner
- Assist Food and Beverage management with achieving financial targets
- Assist other departments wherever necessary and maintain good working relationships
- Assist Food and Beverage management with training and development of team members
- Represent needs of the team
- Assist with annual and mid-year appraisals with team members under your responsibility
- Supervise Food and Beverage Outlet operations
- Comply with hotel security, fire regulations and all health and safety legislation
- Be environmentally aware
- Communicate and delegate tasks to the team
What you’ll have:
- Good communication skills
- Previous experience in hotel industry
- Committed to delivering high levels of customer service
- Willingness to develop team members and self
- Previous Food and Beverage experience
- Previous experience in supervising and/or delegation
- Positive attitude
- Ability to work on your own or in teams
- Flexibility to respond to a range of different work situations