Job Overview:
Experience casual elegance and trendy sophistication at The Caley Bar. Inspired by the timeless heritage of the Caledonian Railway, this destination Edinburgh bar offers an historic tribute to the luxury hotel’s Victorian past. The Caley Bar presents a warm, inviting ambiance with a sense of adventure. Savour pre-diner drinks, sip on custom cocktails, or sample some of the finest whiskies Scotland has to offer. Set where Edinburgh’s Old Town, New Town, and West End meet, The Caley Bar boasts a fantastic gathering point before exploring the excitements of Scotland’s capital city.
As a Team Member for the Waldorf Astoria Edinburgh – The Caledonian you are responsible for overseeing your department to deliver an excellent Guest and Team Member experience in accordance with the True Waldorf Service Standards.
What you’ll do:
- Communicate and delegate tasks to the team
- Adhere to all hotel brand standards
- Carry out cleaning duties as assigned to you in any of the food and beverage outlets
- Supervise Food and Beverage Outlet operations across all food and beverage outlets
- You will be the face of the outlets, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience
- As a Food and Beverage Supervisor, you will work 5 days per week, including, but not always, weekends and bank holidays
- Manage guest queries in a timely and efficient manner
- Ensure compliance of brand standards
- Effective time management and communication skills
- Ability to work in different areas of Food & Beverage including Breakfast, Bar, Restaurant, In Room Dining and Conference & Events
- Assist Food and Beverage management with achieving financial targets
What you’ll have:
- Ambitious and hard working
- Genuinely friendly and caring
- It would be advantageous if you worked in a similar role previously.
- Passion and willingness to learn
- Good communication and excellent grooming standards
- Enjoys working as part of a team
- Positive attitude and someone who makes our guests smile