Job Overview:
As a Team Member for the Waldorf Astoria Edinburgh – The Caledonian you are responsible for overseeing your department to deliver an excellent Guest and Team Member experience in accordance with the True Waldorf Service Standards.
What you’ll do:
- Ensure compliance of brand standards
- You will be the face of the outlets, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience
- Supervise Food and Beverage Outlet operations across all food and beverage outlets
- Ability to work in different areas of Food & Beverage including Breakfast, Bar, Restaurant, In Room Dining and Conference & Events
- Communicate and delegate tasks to the team
- As a Food and Beverage Supervisor, you will work 5 days per week, including, but not always, weekends and bank holidays
- Assist Food and Beverage management with achieving financial targets
- Effective time management and communication skills
- Manage guest queries in a timely and efficient manner
- Carry out cleaning duties as assigned to you in any of the food and beverage outlets
- Adhere to all hotel brand standards
What you’ll have:
- It would be advantageous if you worked in a similar role previously.
- Passion and willingness to learn
- Ambitious and hard working
- Positive attitude and someone who makes our guests smile
- Good communication and excellent grooming standards
- Genuinely friendly and caring
- Enjoys working as part of a team