Job Overview:
As a Chief Steward, you are responsible for training, supporting and motivating the Back of House Team to deliver an excellent Guest and Member experience. A Chief Steward will also be required to manage cleaning schedules, observe COSHH and Hilton Hotel Health and Safety Manual guidelines, and ensure that machinery is operated properly, efficiently, and is moved, stored, and available when needed.
What you’ll do:
- Manage, train and develop the Back of House team
- Oversee the cleanliness of all food and beverage outlets and the Team Restaurant
- Ensure team members adhere to all Health and Safety and Hygiene Regulations
- Work with the banqueting functions to ensure the accurate and timely preparation of individual plates/orders
- Identify and develop new revenue opportunities
- Run the Back of House Department efficiently and to consistent high standards
- Assist in the stock take of equipment and other items as required
- Assist in the location, movement and storage of operational equipment
- Carry out any other reasonable task set by the Hotel’s Management
- Ensure the flow and supply of operating equipment’s meets bar, banqueting and restaurant requirements
- Observe guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
- Ensure the Stewarding Team has full knowledge and understanding of compliance regulations as they effect sanitation and hygiene, as set by internal and local legal requirements
- Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
- Work with all departments to ensure items that are required for service are available when needed
- Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager
- Ensure machinery is operated properly, efficiently, safely and in accordance with the Hotel Health and Safety Manual
What you’ll have:
- Ability to work under pressure
- Ability to work on their own or in teams
- A high school certificate or equivalent and any other related qualifications
- Previous experience in supervisory role
- Experience in hotel / leisure industry
- Good communication skills
- Good organisational and planning skills
- A passion for building excellent relationships with colleagues
- Flexibility to respond to a range of various work situations