Job Overview:
As Group, Conference, and Events (GCE) Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GCandE Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business.
What you’ll do:
- Manage an events schedule to maximise yield
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel show rounds
- Focus on a consistently executed up-selling approach
- Ensure the complete administration and execution of all planned events
- Receive and convert incoming enquiries to achieve targets and maximize revenue
- Participate in hotel promotional activities
What you’ll have:
- Excellent grooming standards
- Knowledge of the hotel property management systems
- Good organisational and administration skills
- Commitment to delivering a high level of customer service
- Confident telephone manner
- Positive attitude and good communication skills
- High level of IT skills
- Qualification, degree, or certification in a relevant field
- Demonstrated previous experience working in the Conference and Events function
- Demonstrated previous experience working in a Sales environment