Job Overview:
Hilton Supply Management is responsible for creating and managing strategic contracts for the provision of goods and services to all managed properties and those franchise and 3rd party hotels signed to Hilton Supply Management agreements. Primary responsibilities will include the procurement of operational services and supplies, including food, beverage, operating equipment, operating supplies and core services within the United Kingdom and Ireland region. Additional duties will include the provision of analytical and administrative support.
What you’ll do:
- Deliver and record positive results in the areas of cost reduction, revenue generation support, service levels and quality.
- Ensuring that the established level of quality products and services are purchased at the lowest total cost while adhering to Hilton standards and operating procedures, operational needs / specifications and purchasing best practices.
- Maintain all necessary Hilton Supply Management systems relevant to the role including but limited to Smart Spend and Birchstreet.
- Collaborate and provide project and general administration support, including filing, maintenance of forms and documentation.
- To plan, organize, direct, and control the purchasing and supply management function for products and services within the specified region and as determined on a priority basis. It is expected that the majority of focus shall be within the food and beverage categories.
- To ensure that all procurement tools (such as Birchstreet and Smart Spend) are updated and maintained to their full productivity.
- Award, write and execute contracts with suppliers.
- Ensure hotel, supplier and cross functional department enquiries are directed to the right location.
- Research and respond to information requests from management.
- Attend departmental meetings pertinent to work assignment.
- Apply departmental policies and procedures in developing and implementing purchasing strategies. Ensure departmental and property compliance with Hilton Supply Management and Hilton policies and procedures.
- Maintain communication with existing suppliers and continually network and build relationships with existing and potential suppliers.
- Manage the supplier food safety audit process for all F&B suppliers in conjunction with Hilton Safety and Security.
- Use technical IT programmes including Excel to analyse data.
- Ensure that corrective and preventative action is taken immediately when unacceptable or defective goods or services impact hotel operations.
- Action spend analysis and monthly trend reporting as directed including but limited to inflation, currency etc…
- Develop and maintain constructive and cooperative relationships with all internal and external personnel.
- To provide functional and operational management support to assigned hotels as required.
- Gather appropriate data or information from all available sources and effectively communicate.
- Working with and representing Hilton Supply Management function to assigned hotels within the region.
- Conduct tenders, solicit bids, analyse responses and negotiate with suppliers to achieve optimal results.
- Analysis of data in the tender pre and post bid process.
- Liaise with corporate and property colleagues to appreciate their needs and ensure that supplier and supply chain selection provides the required solution.
- Examine data to determine opportunities or problem areas to provide feedback for improvement and development.
What you’ll have:
- Functional knowledge of various global back office financial systems (e.g. PSFT, Sun, Navision)
- MS Office suite experience
- has a high degree of demonstrable computer skills
- Can adapt at communicating complex ideas and concepts in a manner that is easily understood across the organization
- Functional experience with sourcing & procurement applications
- Experience in deployment strategies, change management, application support and/or process improvement
- Strong understanding of strategic sourcing and procurement environment
- Has excellent interpersonal skills
- Procurement or supply management-related experience in the Hospitality Industry and ideally within the Food & Beverage Category
- Has the ability to work in a team-oriented, collaborative environment
- Business fluency in English and at least one other language
- BA/BS/Bachelor’s Degree or experience in lieu thereof
- Has worked attitude that exhibits flexibility, drive, good judgment, dependability and ambitions
- Has demonstrated competence to manage multiple priorities and follow through on tasks to completion
- International experience