Job Overview:
As a Public Area Cleaner, you are responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience. A Public Area Cleaner will also be required to manage customer issues and undertake regular deep cleaning tasks.
What you’ll do:
- Comply with hotel security, fire regulations and all health and safety legislation
- Manage master keys in his/her possession
- Undertake regular deep cleaning tasks, e.g monthly deep cleaning and carpet shampooing
- Carry out lost property procedures
- Report maintenance issues to Maintenance/Engineering Department
- Ensure cleanliness of all public areas
- Carry out any other reasonable task set by the hotel’s management
- Manage customer service issues quickly and effectively
- Check public areas and toilets taking remedial action where necessary