Job Overview:
As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
What you’ll do:
- Respond to special guest requests in a timely, friendly and efficient manner
- Assist in performance evaluations of Room Attendants and Housepersons, as needed
- Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
- Verify and report status and/or discrepancies of rooms
- Assess inventory of, assign for cleaning and inspect rooms
- Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
- Perform Room Attendant and/or Houseperson duties, as needed
- Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
What you’ll have:
- Integrity – We do the right thing, all the time.
- Ownership – We’re the owners of our actions and decisions.
- Now – We operate with a sense of urgency and discipline
- Leadership – We’re leaders in our industry and in our communities.
- Hospitality – We’re passionate about delivering exceptional guest experiences.
- Teamwork – We’re team players in everything we do.