Job Overview:
The Revenue Specialist interacts with key hotel team members which include the General Manager, Director of Sales, and Front Office Manager. Other key partners may include Regional Revenue Management team members, management company representatives, and other Commercial Services team members.
What you’ll do:
- Send targeted daily communications describing relevant strategy changes.
- Formulate a plan to improve hotel performance, communicate that plan to the hotel team, and implement the changes in relevant systems, including OnQ R&I, OnQ RM, and GRO.
- Conduct a daily pricing and strategy review for each property.
What you’ll have:
- Strong project and time management, and organizational skills
- BA/BS Bachelor’s degree in Hospitality, Business Administration, Finance, or Economics or a related field of study, OR two (2) years or more of analytical experience within revenue management, data management, reservations, or front office operations
- Hospitality industry experience
- Absolute discretion and confidentiality regarding sensitive information
- Ability to work well under pressure and effectively handle multiple and concurrent tasks
- Proficient in Revenue Management systems, hotel property management systems, and industry related reports
- Strong problem solving and resolution skills. Ability to effectively address any issue in collaboration with others.
- Excellent interpersonal skills that build trust and instill confidence in order to motivate and influence others
- Ability to quickly learn new programs when required
- Fluent in both English and Spanish with effective written, verbal communication, and presentation skills
- Strong mathematical comprehension
- Proficiency with analyzing, interpreting, and explaining statistical data, to develop strategies and generate a course of action
- Effective written, verbal communication, and presentation skills