Revenue Manager – Hilton Careers


Website Hilton

Job Overview:

The Revenue Management Consolidated Center (RMCC) offers owned, managed, and franchise hotels world-class revenue management talent and tools. The team is responsible for helping hotels consistently grow market share and outperform our competitors.

What you’ll do:

As the Revenue Manager – Full Service, you will increase room revenue and grow the Revenue Per Available Room (RevPAR) Index (market share) for each hotel in a portfolio of properties.

  • Build a positive relationship with your assigned portfolio of hotels and key revenue management partners.
  • Enact an appropriate Revenue Management strategy, including the pricing for all portfolio hotels assigned.
  • Ensure alignment with the hotel teams and revenue management teams on revenue strategy and pricing. You will report directly to the workgroup’s Assistant Director.

You will interact with hotel leadership such as the General Manager, Director of Sales, and Front Office Manager. As needed, we will align you with other key partners such as Regional Revenue Management team members, management company representatives, and other Commercial Services team members.
You will establish a rapport with your hotel property teams and demonstrate an understanding of each hotel’s market, individual goals, and challenges. You will conduct a daily review of pricing for each property, formulate a plan to improve hotel revenue performance, communicate that plan to the hotel team, and implement the changes in internal Hilton pricing management systems such as Rate & Inventory (R&I), Revenue Management (RM) and Global Revenue Optimization (GRO).

What you’ll have:

  • BA/BS Bachelor’s Degree in Hospitality, Business Administration, Finance, Economics, or a related field
  • Effective written and verbal communication skills with a leadership presence in your presentation of said skills
  • Knowledge of our Company’s Revenue Management systems
  • Three (3) years of Revenue Management experience with full-service hotels or completion of the Revenue Management Development Program (RMDP)
  • Social skills including active listening to build trust, instill confidence, and empower others
  • Strong mathematical comprehension and analytical skills
  • Experience analyzing, interpreting, and explaining statistical data to develop strategies and generate a course of action
  • Multiple Hotel Revenue Management experience
  • Experience managing Hotel Rates and Inventory
  • Prior supervisory experience
  • High proficiency in Microsoft Excel, Word, PowerPoint, and Outlook
  • In-depth knowledge of industry analytical reports such as STAR reports, TravelClick reports, and competitive shop reports
  • Experience forecasting or validating system forecasts of hotel room revenue weekly and monthly
  • Hospitality industry experience