Bellperson – Hilton Hotel Careers

What you’ll do:

As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
• Assist in the maintenance, appearance and functionality of equipment
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Organize and store luggage, as needed, according to guidelines
• Inspect guest rooms and acquaint guests with these rooms and their features

What you’ll have:

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Now – We operate with a sense of urgency and discipline
• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Ownership – We’re the owners of our actions and decisions.
• Integrity – We do the right thing, all the time.
• Teamwork – We’re team players in everything we do.
• Leadership – We’re leaders in our industry and in our communities.