Position Summary:
We are looking to recruit 5 HEOs to lead on data assurance within the team. We may also recruit from the merit list from this advert for similar roles in the future. HEOs in the team currently act as Subject Matter Experts (SMEs), leading on the provision and data assurance of data relevant to their area of work whilst also supporting the wider Custody Data Assurance team.
Key Responsibilities:
- Line management of one or more EOs with responsibility for providing support, guidance, leadership and development. This will include, but not limited to, setting expectations, standards and direction for the same.
- Ensuring engagement, information sharing and upskilling of topic stakeholders across the business to ensure that data quality / data assurance processes are understood and integrated within custodial data flows; data and MI is interpreted correctly and used appropriate; data suppliers are supported to meet expectations around delivery.
- Developing a workplan and negotiating realistic deliverables and timescales.
- Ensuring the delivery of high-quality documentation and data / Management Information (MI) on custody to support the effective operation of the MoJ.
- Supporting the transformation of new data / management information into Business as Usual delivery including supporting the development of data into the HMPPS Performance Hub where relevant to your area.
- Supporting the wider work of the Custody Data Assurance team including but not limited to work on Incident Reporting System (IRS) data quality, wider HMPPS Performance Hub developments and user support.
- Engaging with stakeholders to identify and manage reporting needs.
- Deputising for SEOs in the team as appropriate.
- Leading on a programme of work in your area.
- Ensuring high-quality responses to Freedom of Information (FoI) requests, Parliamentary Questions (PQs) and other enquiries relating to data within your area of responsibility.
Required Education & Experience:
- Experience of custodial data / data recording systems and / or wider administrative data systems
- Have a good working knowledge of data assurance, with the ability to apply their knowledge and skills to new problems.
- Confidence in presenting data
- Ability to present complex information to others both verbally and in writing
- Ability to work at pace
- Development and support of team members.
- Take responsibility for their area of work, balancing resources, quality, timeliness of outputs including ensuring adherence to relevant standards.
- Experience of identifying and improving data quality
- Experience of Excel and/or R/SQL
- Manage stakeholder expectations over time and anticipate future needs, dealing constructively with challenges and where appropriate adapting work programmes where requirements / circumstances change.
- Stakeholder management and support skills
- Demonstrate leadership of their area, guiding the development of those they manage, acting as a technical mentor / coach, prioritising and delegating tasks in line with organisational objectives.
- Have strong written, oral and interpersonal skills with the ability to explain complex technical data, concepts and practices to non-technical stakeholders.
- Knowledge and previous application of the Government Data Quality Framework including the data maturity models.