Position Summary:
As a Food Service Worker at Charley’s, you’ll be up close and personal with our customers. Our cheesesteaks are grilled to order and our lemonade is top notch. You get to interact with our customer face-to-face in a way our other food concepts don’t. Our focus is on fun and giving the customer a great experience every time they visit- and you are the most important ingredient.
Key Responsibilities:
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
- Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them.
- Ensure customers have an extraordinary experience while shopping
- Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Greet every customer with eye contact and smile in your authentic way
Required Education & Experience:
- Must possess a welcoming and helpful attitude toward customers and other team members
- Able to learn and adapt to current technology needs
- Fast food experience preferred
- Able to think quickly on the spot to answer customer questions
- Excellent communication skills
- Excellent attention to detail
- Able to take initiative
- Able to share brand knowledge
- Able to lift up to 45 pounds (occasional lifting over 50 pounds)
- Basic computer skills
- Willing to cross-train and work in other areas of the store, as needed