Position Summary:
The Business Product Advisor is responsible for working with cross-functional teams to enhance our current product capabilities, define and design solutions to improve capabilities and execute through implementation. The Product Advisor will also design, build and roll out new products consistent with the company’s vision.
Key Responsibilities:
- Assess market competition by comparing the company’s product to competitors’ products.
- Understands comparable 3PL offerings as well as industry best practices.
- Partners with IT, customer service, sales, operations and other groups across FedEx to manage and deliver business capabilities and system solutions. Drive business process changes necessary to simplify and optimize customer operations.
- Leads product development of new and existing supply chain products by understanding and passionately advocating on behalf of the product, defining feature sets, and developing and communicating product requirements.
- Align product roadmap with strategic direction by synthesizing market, competitor, and voice of customer data into meaningful epics and stories.
- Being the subject matter expert both internally and externally.
- Coordinates with go-to-sales and go-to-market teams for market and sales strategies.
- Work productively in a mixed model of both agile and waterfall product development.
- Manages data to benchmark competing resource requests surrounding technical debt, production support, and new feature development.
- Design and conduct research and market analysis to build a deeper understanding of our target customer’s needs. Ongoing communication with customers to stay current on their needs and pain points.
- Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules and project managing to completion
What you’ll have:
- Proven ability within logistics, operations, and project management.
- Proven track record of managing a successful product through its lifecycle, preferably with hardware/software
- Bachelor’s Degree in related field preferred and 8 years product management/consultancy experience working with operational systems.
- Strong problem solving and analytical skills
- Ability to add, subtract, multiply and divide.
- Strong understanding of logistics systems, including the ability to translate technical capabilities into business features
- Ability to use hands to finger, handle, or feel.
- Ability to read, write and interpret information.
- Ability to follow policies and procedures.