Position Summary:
FedEx Services is seeking a career-minded B2B Sales Representative to join our team. As Sales Development Representative, you will be responsible for developing business via outbound calls to small- to medium-sized businesses that are current potential shipping clients or account holders. You will also be tasked with acquiring volume from new customers through fact finding, qualifying businesses, and engage in conversations with owners and decision makers.
Key Responsibilities:
- Determine customers’ shipping profiles to earn business
- Increase sales volume by building and nurturing relationships with existing customers
- Successfully engage decision makers by utilizing influencers and users to help close business
- Engage customers in a consultative manner and develop value propositions that meet their needs
- Document all contacts with current or potential clients to evaluate database and pipeline management
- Employ customer contact call strategy, 4 types: New Account Follow Up, Call Cycle, Leads, and Messages
- Grow book of business
Required Education & Experience:
- College Degree, previous B2B or Retail sales experience
- Decisiveness and persistence
- High School Diploma or G.E.D.
- Aptitude for identifying new business opportunities
- Ability to quickly develop relationships with decision makers
- Exemplary communication skills
- Solid time management skills and can perform well under pressure
- Superior listening and customer relation skills