Account Support Coordinator – Ernst and Young Careers


Website EY

Position Summary:

You will spend most of your time dedicated to engagement administration and non-technical project coordination. You will provide day to day support to audit teams, their activities and service delivery of audit engagements, including both financial analysis & general administration.

Key Responsibilities:

  • Prepare and distribute material for meetings, facilitate discussion, take and distribute minutes and follow up on actions
  • Act as a point of contact for clients, dealing with non-technical coordination queries and proactively build ongoing relationships
  • Work closely with EYs overseas GDS (Global Delivery Service) team, delegating routine admin tasks – supervise and monitor the work of the GDS function maintaining overall responsibility for task completion
  • Play a key role in the project management of the audit cycle through diary management and maintaining audit timetables and staffing
  • Take the lead on budget setting analysis, challenge work in progress, summarise costs against budget and highlight any variances to the account team members
  • Prepare supporting analysis for fee billings, monitoring and conducting credit collection
  • Understand the importance of Risk to support audit teams to complete client acceptance procedures

Required Education & Experience:

  • Ability to multitask and deal with a wide and varied workload and during key busy periods, be able to work to tight deadlines whilst maintaining high standards of work
  • Ability to plan & manage own workload with minimal direction and complete projects on an accurate and timely basis. Managing multiple ongoing and ad-hoc projects with the ability to prioritise is essential
  • Numeracy skills and the ability to learn and understand calculation of financial measures
  • Be educated to ‘A’ Levels standard and/or further education qualification e.g. HND/degree qualified – preferred although not essential
  • Experience of tracking actual costs against budget on a project and an understanding of financial measures
  • A keen desire to learn, preferably with experience in a professional services environment
  • Experience of reporting directly to senior stakeholders on a project
  • Strong customer service focus and ability to anticipate team / client requirements
  • Have an understanding of account management with proven project management skills
  • High level of competency in MS Office with advanced level MS Excel
  • Strong communication skills, specifically questioning, challenging and confidence to approach stakeholders of all seniority

Apply Here