Position Summary:
MAN Truck & Bus Centre JHB currently has a vacancy for a Diesel Technician. The position will suite someone with experience in the Commercial Vehicle Industry., MAN Trucks experience.
Key Responsibilities:
The main purpose of the job is to provide technical and diagnostic expertise within the service department and in doing so, advise colleagues on best practice methodologies for repairs and improvements as per customer requirements.
- To provide advice and support to mechanics on technical matters
- To ensure diagnostic equipment is used for vehicle examinations
- To recommend purchase of capital equipment
- To ensure vehicles are returned to the customer after service in a neat and clean condition
- To take personal responsibilities in complying with MAN JHB policy on ethical business conduct and behaviour and to report any contraventions that could harm the business to the senior management of the company
- Ensure diagnosis leads to most cost-effective and accurate remedy to fault or customer complaint
- Admin functions : o To complete forms and documentation included in the company’s service routine o To draft and prepare any reports required
- To carry out diagnostic work and support mechanics as instructed by the Foreman
- To take steps to ensure servicing of vehicle, remains within the targeted percentages of the manufacturers’ time
- To ensure standards maintained with vehicle care and safety whilst performing functions
- Ensure effective communication with staff, across departments, with customers and service providers
- IMPORTANT – Standby and the responsibility thereto is a compulsory function of this position and no relaxation on this will be accepted.
- To carry out fault diagnosis to aid and speed vehicle servicing
- Adhering to Occupational Health and Safety regulations.
- Willingness to participate in marketing campaigns when required for the furtherance of the business.
Required Education & Experience:
- Be able to use Manufacturer diagnostic equipment.
- OEM required technical training course.
- Minimum 5 years’ experience working as a Technician in commercials.
- Code 14 driver’s license with PDP (advantage)
- Have sound English communication and writing skills to accurately record findings and work on job cards
- Need excellent – Fix right first time track record.
- Team player and Interpersonal competence. Customer orientated.
- Mechanical insight.
- MAN Truck & Bus product training.
- Completed Technician Qualification
- Mental alertness.
- Decision making and action orientated.
- Problem solving and Truck & Bus fault finding skills.