Position Summary:
The Timekeeping System Developer will serve as the in-house technical expert in the programming of and process controls for the timekeeping system (ADP eTime) for DHL eCommerce Solutions. This position is responsible for the configuration, proactive analysis, testing, implementation, data mining, and maintenance of the timekeeping system (ADP eTime).
Key Responsibilities:
- Provide technical configuration support to field and end users for DC start-ups.
- Researches, design and schedule standardized reports or create ad-hoc reports or data queries to support the business needs.
- Proactively monitor and audit the use of the system to ensure compliance.
- Work with business to develop report specifications and approve Kronos proposed report designs to ensure consistency with established company standards.
- Work with project teams, business leaders, field and vendor to ensure upgrades and major enhancements have been well tested limiting the impact to end users and the business.
- Work with other internal cross-functional application developers to design requirements for software upgrades and interfaces between ADP eTime and other applications.
- Coordinate testing of upgrades and interfaces with other applications and validate that interfaces meet company specifications.
- Document and execute system configuration and changes.
- Update technical documentation to reflect company’s usage profile. Understand and document business/ functional needs as pertained to time entry, scheduling and labor reporting.
- Create and troubleshoot hyper-find queries, genies and reports.
- Support testing activities through test environment. Provide support for implementations and transfer knowledge to ongoing ADP eTime support resources ensuring that related documentation is current and accurate.
- Troubleshoot issues as related to configuration (pay rules, accruals, attendance, attestation, scheduling, etc.) of the Kronos system.
- Configure ADP eTime application to support company goals, standards, and policies.
Required Education & Experience:
- Ability to interact professionally with a diverse group, business analysts, managers, and subject matter experts.
- Bachelor’s degree in Business Administration or related field preferred.
- Strong organizational and project management skills.
- Understand business objectives and how technology can optimize and enable solutions.
- Experience with end user support and training.
- 6 – 7 years of experience in large-scale automated timekeeping systems.
- Extensive knowledge of payroll practices, including local, state, and federal policies and regulations.
- High level of ownership, confidentiality, and attention to detail.
- Ability to build strong partnerships, influence decisions, and communicate complex work in a clear and concise manner across a variety of audiences.
- Self-motivated and independent critical thinker.
- Extensive knowledge of large-scale automated timekeeping systems (e.g. ADP eTime, Kronos).