Cargo Agent – DHL Career


Website DHL

Position Summary:

DHL has an immediate opening for a Cargo Agent at our MIA Aviation station in Miami, Florida. This position complies with cargo export and import procedures established to provide an effective and efficient service at the highest level. In addition, the jobholder must exercise judgment and initiative to efficiently handle day to day ACS situations.

Key Responsibilities:

  • Assists other stations in any special Cargo related issue.
  • Maintains well organized and updated GFS operational files
  • Prepares paperwork and reports required for import and export flights and manifests
  • Provides feedback to direct superior about any irregularity observed in the Import or Export warehouse, in order to take corrective actions.
  • Inputs the TGV system for all required procedures and maintains it updated.
  • Manifests outbound flights using OCNT system complying with all required procedures.
  • Ensures accuracy of outbound manifest against shipments on board.
  • Updates OH and SM’s check points, for ACS shipments, within timeline
  • Verifies arrival of cargo and documents against reservation log and assist supervisors with loading priorities.
  • Manifests and clears outbound flights, and obtain CBP clearance for outbound flights.
  • Clear inbound flight’s documents and crew under the CBP regulations.
  • Coordinate outbound paperwork with DHL Express Control Center, obtaining core material manifest and airway bills for the flights with the corresponding custom’s back-ups.
  • Reviews and ensures that all outbound shipments are covered by all Government Entities documentation required for export.
  • Prepares flight sets for outbound flights complying with Federal and local authorities requirements.
  • Reconciles pallet tags against manifests before closing the flights, to ensure accuracy of loaded shipments

Required Education & Experience:

  • Minimum two years’ experience in a supervisory position. Preferably in air operations, controlling operational processes, handling Air Cargo, and Warehouse.
  • Ability and willingness to work flexible hours including day or night shift, including weekends and holidays
  • Ability to work independently and exercise sound judgment.
  • High School or GED equivalent. Preferably technical studies/university
  • Surpass the high standards of quality, efficiency, and safety and security with respect to the management of flight coordination and the warehouse operation, as well as delivery times and reception off loads.
  • Excellent communication skills and demonstrated fluency in written and spoken English. Bilingual in English and Spanish plus.
  • Ability to identify, analyze and solve Flight Operations and ACS operational problems, to guarantee a timely and effective operation, in compliance with the GSOP of the company.
  • Organizational skills plan and optimize the different operational procedures related to Flight
  • Operations, ACS, the Warehouse, and the staff in charge, to achieve compliance with the standards and internal requirements needed to meet the schedules of the aircraft.