Position Summary:
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you’ll be a part of something great- we give back 2/3rd of our earnings annually to the military community.
Key Responsibilities:
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
- Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
- Greet every customer with eye contact and smile in your authentic way
- Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
Required Education & Experience:
- Retail experience preferred
- Willing to cross-train and work in other areas of the store, as needed
- Cash handling experience preferred
- Excellent communication skills
- Basic computer skills
- Able to think quickly on the spot to answer customer questions
- Able to learn and adapt to current technology needs
- Must possess a welcoming and helpful attitude toward customers and other team members