Co Op Vacancies – Customer Team Leader


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Position Summary:

Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
Build a network of colleagues for life
Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.

Key Responsibilities:

  • Provides support during meetings (room reservations, catering orders, coordination with our various internal services, etc.)
  • Participates in the organization of events (on occasion) both internally and externally in collaboration with the various teams within the Firm
  • Coordinates travel arrangements (in collaboration with our travel agency)
  • Preparation of expense reports in the Concur system
  • Optimal calendar management skills (managing scheduling conflicts, sending invitations, organizing meetings, etc.)
  • Works side by side with Partners or directors to proactively address their day-to-day needs and helps them manage their service areas, independently with minimal supervision
  • Takes initiative and is proactive on a daily basis in making decisions and completing tasks within their area of expertise
  • Provides excellent administrative support to typically three to four Partners or directors
  • Represents the Partners and directors with professionalism and confidence in both verbal and written communications, both inside and outside the Firm at all times.
  • Writing letters and emails while maintaining discretion and confidentiality
  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We?re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.

Required Education & Experience:

  • Ability to manage highly confidential information; discretion is essential in this position;
  • Ability to manage priorities in a fast-paced environment according to their relative importance and urgency;
  • Exceptional commitment to customer service and continuous improvement;
  • Excellent knowledge of software such as Microsoft Office (Word, Excel, Outlook and PowerPoint);
  • Bilingualism (English and French), oral and written, is an asset;
  • Ability to work with minimal supervision and direction;
  • At least 3 years of administrative experience in a professional, fast-paced and customer service oriented environment;
  • Ability to anticipate needs and take action proactively;
  • Excellent oral and written communication skills and attention to detail;