Position Summary:
The successful incumbment will be responsible for implementation, support, monitoring and control of the adopted management system relational to client and DSV requirements. The incumbent will be responsible and accountable to ensure compliance throughout the supply chain in respect of formally agreed quality and service level agreement with express focus being placed of the consumer health narrative
Key Responsibilities:
- Ensure prompt issue resolution and optimal consulting and support in respect of storage, handling and transportation such to ensure deliverance of sales orders, operational demands and other
- Ensure compliance to QSHE policy and standard operating procedures as well as statutory guidance documents
- Active management of priority orders to ensure order fulfilment in line with KPI;s
- Ensure daily stock on hand alignment between DSV and client systems with immediate investigation and CAPA assignment in the event of variances whether nil picks / error percentage / KPI Requirements / other
- Allocation, management and prioritizing of picking waves in line with business requirements to ensure optimal productivity and effeciancy is achieved
- Review, write, train and implement procedures / proceses / workflow or other; as and when required to ensure compliance with adopted Quality Management System withing the pharmaceutical warehouse
- Active participation in audits whether internal, client, statutory or other
- Proactive engament within operational undertakings to ensure prompt escalation to relevant manager in the event of systems failure and or operational weaknesses or necessary enforcements
- Ensure all shipments withing DSV control are compliance with the current Quality, Safety, Health and Environmental Pharmaceutical and Healthcare Policy, as well as standard operating procedures to mitigate any potential risks associated with the supply chain
- Manage all locally controlled pharmaceutical and healthcare business contractors whilst coordinating training as and when needed and required
- Active participation in continuous improvement
- Active participation in non conformance closure through appropriate implementation of remedial action to ensure robustness of adopted QMS
Required Education & Experience:
- QSHE Control, including but not limited to ISO 9001:2015/14001:2015/5001:2018;
- 1 – 3 years relevant experience in industry with experience in job related requirements listed below
- 3 – 5 years relevant experience in compsumer- health / healthcare / pharmaceutical industry with in-depth experience in all job related requirements listed below
- Problem solving: Effective Root Analysis, Trend analysis, Problem Solving and implementation of Corrective and Preventative measures
- Appointment and maintenance of all roles within integrated Management system framework;
- Compliance: Must ensure full site compliance, including the DSV Policies, Health and Safety regulations (Including Covid), processes,
- Work Instructions, Maintenance Schedules, Audits, Licenses, accreditation and local authority requirements whether health / food, security or similar;
- 3 – 5 years experience and highly effective working knowledge of DSV CargoWrite / RECAP/ CAPA
- Product identification and compliant storage, with segregation by resultant UN code and or MSDS Category
- Proficient in Excel for data management and reporting
- Training: Ensure all parties are trained effectively by accredited parties and licenses are renewed in time to prevent lapse;