Position Summary:
Provide quality claims negotiating outcomes for the Claims function through effective and efficient claims negotiations and finalisation of claims.
Key Responsibilities:
- Appoint assessor, if required
- Capture/register claim
- Settle claims within mandate
- Answer telephone and email queries from the brokers, based on updated logs
- Analyze claim and confirm cover
- Prepare payments file on successful recovery
- Request and analyze policy file and related documentation
- Recover 3rd party claims
- Finalize claim as per Old Mutual Insure standard Keep broker informed at all times in terms of progress of claim
- Draft rejection letter if claim rejected
Required Education & Experience:
- 2 years short term insurance Underwriting claims experience
- Advanced Excel knowledge
- Matric or Grade 12