Job Overview:
The Rates E-Trading production Support team provides core technical support to the Rates Fixed Income Trading Desks for APAC. The key areas of expertise within the team include product pricing & analytics, risk and PnL management, order and offer management, and market trade execution systems. Successful candidates will have the chance to learn both the business side of these areas, and also about the technologies which support them. You will also work closely with other technology teams for support of the associated infrastructure and process components.
You will have the opportunity to further develop knowledge of financial markets – including the Marketview trading platforms, as well as in-house developed processes and applications. These provide electronic trading functionality for the Fixed Income Front Office business groups for pricing analytics, offering generation and execution.
What you’ll do:
- Dealing with Risk & PnL Issues reported by users
- Proactive monitoring of the E-Trading platform with on-going maintenance of monitoring
- Liaise with users and developers and other technical support services (i.e. Unix SA’s, Market Data Teams)
- Understanding and documenting business requirements
- Assist in development / scripting / maintenance of tools that can be used by team both to automate manual tasks and assist in monitoring of key business / application analytics
- Manage customer relations when dealing directly with both internal and external users of the systems.
- Working as a senior member within the team responsible for the delivery and support of IT services to the following Capital Markets Products Line, providing 1st and 2nd line trade floor support.
- Trading products to include: Government Bond / US Treasuries, Interest Rate Swaps, Inflation Linked Securities
- Diagnosis and resolution of users issues and escalation of problems using the problem management tools
- Interaction with business support groups (e.g. E-Commerce / Middle Office / Quant Analysts)
- Work within the 24×7 rota, this is on an “on-call” basis.
- Dealing with trade execution & processing / booking
- Ensuring correct pricing of instruments
What you’ll have:
- Basic Business knowledge/ understanding of financial markets and products.
- Coding / scripting experience preferable (any language)
- Working knowledge of Sybase SQL. (Able to build ad hoc SQL queries)
- Experience with real-time monitoring systems such as ITRS Netagent.
- Ability to work under stress and time constraints.
- Good all-round PC skills. (I.e. Windows OS / Networks / General Hardware)
- Good communication and interpersonal skills.
- Job scheduling tool such as Autosys.
- Working knowledge of UNIX (Solaris/Linux). (Able to navigate the system and know the core administration functions)
- Knowledge/ experience of problem Management Tools.
- IT (spreadsheet/analytical/modeling skills)
- Issue tracking and reporting using tools such as JIRA
- Strong analytical skills & attention to detail
- Positive attitude and keen to learn.