Job Overview:
The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
What you’ll do:
- Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
- Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
- Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
- Can exercise independence of judgement and autonomy.
- Support system change processes from requirements through implementation and provide input based on analysis of information
- Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Acts as SME to senior stakeholders and /or other team members.
- Consult with business clients to determine system functional specifications and provides user and operational support
- Has the ability to operate with a limited level of direct supervision.
What you’ll have:
- Proven self-motivation to take initiative and master new tasks quickly
- Proven ability to manage multiple activities and build/develop working relationships
- Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
- Minimum of 15 years post-graduation work experience, minimum of 10 years’ experience in banking, and 3yrs. as Senior Manager/equivalent, with experience in at least 3 three (3) major areas of banking operations.
- Bachelor’s degree/University degree or equivalent experience
- Consistently demonstrate clear and concise written and verbal communication
- Proven interpersonal, data analysis, diplomatic, management and prioritization skills
- Experience in data analysis with intermediate/advanced Microsoft Office Suite skills