Position Summary:
Dis-Chem Pharmacies has an opportunity available for a Merchandiser to join the team at their KZN store. The main purpose of this role will be to ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Provide proper customer service in accordance with Dis-Chem policies and procedures.
Key Responsibilities:
- Ensure boxes are flattened after unpacking stock and taken to designated area.
- Ensure you are aware of new products and have up to date product knowledge.
- Immediately report all discrepancies to management.
- Uphold Dis-Chem merchandising policy and procedure standards.
- Manage restocking of merchandise and supplies as needed to ensure maximum productivity.
- Ensure the stock on the shelves has not reached sell by date.
- Report low stock levels, items that are out of stock, damaged stock and expired stock to management.
- Ensure shelves and products are neatly presented and visible at all times.
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list.
- Assist with the counting of stock files and general stocktaking.
- Ensure delivered stock or stock pulled from the store room are stored and packed in the correct space immediately.
- Report bad and suspicious behaviour – staff and customers.
- Ensure that full range of products is on the shelves at all times.
- Maintain daily physical upkeep of merchandise and be responsible for your designated stack in the store room.
- Ensure stock is rotated on a continual, first in first out basis.
- Facilitate rotation of stoke on a regular basis and adhere to Dis-Chem stock control procedures.
- Ensure the correct uniform and badge is worn at all times.
- Keep the storeroom organized, neat and tidy.
- Assist in the training of new and current staff members when needed.
- Ensure labels are correct at all times.
- Adhere to Dis-Chem operating standards and layouts.
- Identify and report damaged and expired stock immediately to management
- Ensure all customer stock queries are dealt with and resolved.
Required Education & Experience:
- 1 Year working experience in Retail
- 0- 6 months Retail work experience
- Computer Skills, Technical Equipment (Scanners, check pricing). Numerical skills.
- Grade 12 / Matric or Senior Certificate