Business Analysis Advisor – Cigna Careers


Website Cigna

Position Summary:

  • Primarily responsible for conceptualizing & designing solutions for the team:
  • Software – automation guidance, E2E process design, function diagrams; from basic excel-based forms, complex Excel based applications, MS Access Based Applications, .NET Applications (Windows & Web )
  • Hardware & networking – high level comprehension of windows server structure, networking and interoperability including PROD & DEV zones.

Key Responsibilities:

  • Perform root cause analysis for issues and provide effective and timely resolution
  • Research and evaluate alternative solutions; recommends and develops the most efficient and cost effective technical solutions in collaboration with developer team
  • Define, understand and recommend changes to the existing software and application environment in tandem with the current business needs and direction
  • Management of an average of 10 active projects, their priorities and coordination between POCs, SMEs & Development Team
  • Adhere to Software Development Practices, Corporate IT Software & Security standards, etc.
  • Scope also includes E2E diagrams, guidance & help for POCs
  • Coordinate release schedule, align work to sprints and communicate progress and completion of work.
  • Interact with various matrix partners and team members to ensure applications are fulfilling user requirements, are efficiently designed & are easy to support and maintain
  • Apply technical processes to solve complex problems; Daily Practice for meetings with SMEs, Business Users @ all levels
  • Work closely with the testing and requirement gathering processes and people to ensure a feedback/quality loop is in place with open collaboration
  • Interface with IT Solutions Engineers & Partners to ensure our software and database architecture is optimally configured & programmed
  • Contribute to development, support of development and drive work to completion of on-time commitments
  • Work directly with business areas to define business requirements and translate those requirements into conceptual and logical data models, and user-interfaces
  • Management of Software Development Team
  • Management of maintaining & handling issues with existing software, ~ 40 products, that are in Production

Required Education & Experience:

  • Experience with Teradata SQL Assistant, BiQuery, etc.
  • Proficient in SQL, ability to manipulate queries to retrieve custom reports from various databases
  • Experience managing remote development team preferred
  • .NET and RPA
  • Preferred: Excel Data Analysis, Cleaning, Manipulation, Excel VBA, MS Access