Position Summary:
Chevron Australia Downstream is seeking to appoint an Associate Business Consultant who will manage an existing network of dealer locations and drive growth through these locations. Reporting to the Fuels Retail Manager, this exciting opportunity will be based in Brisbane with regular intrastate travel.
Key Responsibilities:
- Be contactable for all site related issues
- Build strong relationship with Retail Partners and handle all customer complaints to rectify issues in a timely manner.
- Operational lead for the set up and closure of retail sites
- Manage Retail KPI’s, Visual Standards and HSE standards and requirements in line with Chevron Operating System and guidelines
- Be involved with special project development, leading and implementation when required
- Ensure fuel compliance processes are in place
- Provide input into budgeting in line with Chevron process and timelines
- Actively seek out and model new business opportunities to grow the network and/or increase volume through existing and green field sites.
- Develop business cases for unplanned or high cost initiatives.
- Analyse Operators P&L’s and site KPI’s, identify any areas for improvement and provide solutions and recommendations
- Foster open and cooperative relationships and working partnerships with internal and external stakeholders. Build strong relationships with Retail Partners.
- Understand competitor activity
- Ensure competitor activity is closely monitored and if sites/clusters impacted then appropriate action taken
- Manage compliance of Retailer Agreements
- Assess and determine development opportunities (e.g. co-leasing) to optimise return on each site.
- Review and analyse company monthly profit & loss statements, identifying areas for improving the profitability of the business.
- Analyse, report and develop action plans for under-performing sites.
Required Education & Experience:
- Performance driven, self-motivated and solution orientated
- Possess strong communication, interpersonal and negotiation skills
- Demonstrated good teamwork abilities
- Independent, able to manage network of Retailers to grow the business with minimum supervision
- Excellent people skills and able to work with diverse groups
- Background in Retail, Sales, or Marketing and experience managing customers