Position Summary:
The Engineering & Compliance Team is responsible for the delivery of the logistics fleet including, food, mainline, home delivery and fastrack, legal compliance, hire, and MHE (manual handling equipment). You will assist with auditing site adherence to policies and procedures, specifically Fleet, Operator Licence, Insurance and taxation, ensuring that the function remains legal. You’ll also negotiate with suppliers within a set level of discretion re hire of fleet.
Key Responsibilities:
- Responsible for administration and accuracy of Operations databases and external legal bodies’ processes and procedures.
- Work to standard operating model to ensure all company legislative processes and procedures for colleagues and external contractors, including Health and Safety, Safe Working Practices and Environment are carried out.
- Maintain and contribute to the Operations Support Team Savings Log.
- Complete orders on computerised ordering system for all Operations Support areas, ensuring all process have been completed and invoices checked for accuracy.
- Compile and Administer Sites VOR Report
- Influence site adherence to policies and procedures with regard to fleet, Operator Licence and taxation, ensuring that the function remains legal.
- Manage the tracking of assets, control the asset tracking register and maintain ITMS database with fleet, driver and locations to ensure always tracked.
- Ensure all Operations Support processes, procedures and documentation are always up to date and accurate.
- Manage ongoing installation and de-installation costs of tracking equipment and challenge.
- Responsible for the administration of legal compliance, Operators licence, Vehicle Excise Duty, DVS (Direct Vision Standard) Insurance, LBTS (London lorry ban), service and fleet maintenance within the Operations Support function in logistics, by ensuring all fleet legal obligations and policies are adhered to at all times, for both in house and third party fleet departments.
- Ensure that processes are followed for the accurate management of assets and compliance in order to maintain compliance and reduce costs. Ensure that the Company complies with the contractual agreements associated with fleet asset finance.
- Identify tracking devices not working, escalate faults to depots and arrange and manage engineer support calls to influence full resolution of the issues.
- Support regular service review meetings with suppliers and address any areas of under performance against SLA’s and influence corrective measures.
Required Education & Experience:
- Experience of customer service
- Understanding of systems used in compliance and asset management i.e. databases, OLBS (VOSA
- Operators compliance system), DVLA compliance, insurance database
- Analytical skills and the production of financial reports
- Have a driving licence with a flexible approach to travel to depots and other locations
- Good communication and influencing/negotiation skills
- Experience of working with internal and external stakeholders
- Responsible for the processing of Penalty Charge Notices, Road Traffic Offences and Careline Queries
- Knowledge of Road Transport Legislation. National Certificate of Professional Competence in road haulage an advantage but not essential