Aircraft Maintenance Supervisor – Southwest Careers 2023


Website Southwest Airlines

Position Summary:

The Aircraft Maintenance Supervisor is directly responsible for the overall supervision, training, and support of assigned aircraft maintenance personnel. Works closely with the Manager/Sr Manager Maintenance to achieve goals of the department and meet or exceed performance metrics of the Team.

Key Responsibilities:

  • Coordinate with Command Center for all operational issues
  • Sets clear expectations on daily assignments and procedures
  • Updates various daily reports within the required systems
  • Responsible for New Hire Evaluation and Feedback
  • Monitors productivity and labor hour requirements on the assigned shift, and provides adequate labor hour coverage for the oncoming shift
  • Effectively communicates process changes and procedures to their Employees
  • Responsible for ensuring proper delay coding for delayed aircraft
  • Comply with Station weekly Line and Hangar audits
  • Oversee aircraft locations at the terminal and hangar maintenance facility and coordinates with Station Command Center for Flight requirements
  • Works closely with fellow Supervisors and Leadership to achieve Department metrics and objectives
  • Monitors Training Reporting System or Programs for mandatory training to ensure Compliance
  • Reviews work packages for completeness and accuracy before all aircraft is returned to service
  • Approves required payroll documents
  • Assures all work performed during the assigned shift is in accordance with approved Maintenance procedures
  • Provides friendly service to and maintains positive relationships with all internal and external Customers
  • Complies with SWA Safety and EPA practices, and maintains a safe work environment
  • Complies with TSA security requirements to ensure facilities and aircraft are secure
  • Oversee aircraft taxi/repositioning operations on the field
  • Assigns Mechanics for down-line trips as required by MX Control
  • Assures that all RII items are properly documented
  • Assures Compliance with all applicable polices set forth in Southwest Technical Operations Handbook
  • Assures that all deferred maintenance items have the required parts and labor hours recorded
  • Monitors the progress of each aircraft and takes necessary action to assure on-time departures
  • Assures facility and maintenance equipment is maintained in a safe and operational manner
  • Monitors sick leave and takes the appropriate action when required
  • Evaluates the need for required overtime and schedules it accordingly
  • Coordinates aircraft maintenance requirements with all pertinent Company Departments, specifically through Maintenance Control, to advise the current maintenance status of the aircraft
  • Reviews with Lead Mechanics the assigned work packages and adjusts them as required
  • Assures Maintenance documentation of work performed is entered into computer base prior to aircraft departure

Required Education & Experience:

  • Must be able to establish good working relationships and maintain a positive attitude with assigned personnel
  • Required: High School Diploma or GED
  • Must be able to effectively prioritize work assignments
  • Required: 5 Years – Aircraft Maintenance
  • Ability to read and comprehend technical reports, instructions, and maintenance documents
  • Must have good decision making skills and confidence to effectively direct the work of the individuals on the Team. Excellent problem-solving skills are a must
  • Ability to access restricted areas requiring climbing, crawling, and kneeling
  • Required: A&P Mechanic Certificate
  • Preferred : 3 Years – Supervisory experience
  • Preferred: Associate’s Degree – Technical degree a plus
  • Must be able to lift and move items up to 50 pounds on a regular basis
  • Must hold or be able to obtain an Airport Driver’s permit
  • Must have strong written and verbal skills and the ability to speak in a group situation
  • Must be results oriented, and self-motivated
  • Knowledge of EPA regulations and guidelines for hazardous materials a plus
  • Must be able to work within tight time constraints
  • Must be able to obtain a SIDA badge and meet all local airport requirements
  • Must be able to work in a face paced environment with competing priorities