Position Summary:
The incumbent of this position serves as an Administrative Specialist in one of the Motor Power & Equipment Division of the Federal Railroad Administration (FRA), Office of Railroad Safety (RRS). The incumbent is responsible for primarily providing administrative and program support to the division by planning, performing, and coordinating functions necessary for efficient operation.
Key Responsibilities:
- Prepare various forms of correspondence, maintaining files, assisting with the preparation of time and attendance cards, making travel reservations and the scheduling of appointments for appropriate individuals.
- Analyzes various directives and instructional material pertaining to administrative practices and clerical procedures to be cognizant of new, revised or amended procedures.
- Responds to correspondence and web inquiries based on knowledge of safety programs, Division protocol and policies and procedures.
- Assist with a variety of sensitive, complex investigative report packages and documents related to regulatory compliance violations, and inspection efficiency metrics to improve divisional performance and to brief senior internal and external stakeholders.
- Generates reports on the status of divisional controls and follows up with drafter to ensure responses are complete on time.
- Analyzes correspondence sent to the Division for action in the correspondence management system and works with the Staff Director and Deputy Staff Director to assign to the appropriate division staff for response.
Required Education & Experience:
- You must be a U.S.Citizen and eligible for consideration.
- You must meet specialized experience to qualify.
- Customer Service -Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
- A LL.M., if related
- Ph.D. or equivalent doctoral degree
- Administrative Knowledge of planning, coordination, and execution of business functions, resource allocation, and production.
- Computer Skills- Uses computers, software applications, databases, and automated systems to accomplish work.
- Experience applying knowledge of administrative concepts, procedures and practices and skill in applying analytical and evaluative methods.
- Written Communication – Writes in a clear, concise, organized, and convincing manner for the intended audience.
- Experience with applying analytical and evaluative methods and techniques to processes, issues or functions related to the administration and support of an office.
- Experience communicating with a variety of individuals both inside and outside of the organization
- 3 full years of progressively higher level graduate education leading to such a degree