Position Summary:
The Retail Protection Team is responsible for the design, development and maintenance of new and existing retail protection propositions across the lower and middle-to-high income markets in South Africa. Development support is also provided to our African businesses.
We are passionate about developing simple, yet innovative propositions that are relevant to our customer’s needs, deliver on their promises and ultimately enable our customers to achieve their financial dreams and goals.
Responsibilities of this role include the product development and ongoing support of the retail protection products in South Africa. The successful incumbent will be required to test product performance against specified rules, and to make alterations where necessary.
The role will support the current product ranges as well as any new and innovative propositions for our retail customers. This will require interaction with a wide variety of stakeholders – including senior management, sales, marketing, administration, IT, legal and compliance.
Key Responsibilities:
- Collect and analyse information relating to product performance, translating this into business requirements for implementation where necessary.
- Ensuring client correspondence and marketing material are consistent with product rules.
- Providing support with commission rules testing
- Ensuring that our product ranges perform as intended, by diagnosing and resolving issues identified in production.
- Understand customer needs and the competitive landscape and designing innovative solutions in response.
- Provide general product support, including on key projects
- Incorporate regulatory impacts into retail protection products
Required Education & Experience:
- Business acumen and negotiation skills
- Actuarial student with a minimum of 9 exam credits and 2 years’ actuarial experience
- Bachelors Degree (B): Actuarial Science (Required)
- Ability to work on a wide range of deliverables over a given period of time
- Good time management to work towards deadlines
- Good interpersonal and communication skills
- Product development experience would be an added advantage
- Ability to work independently, as well as in a team