Position Summary:
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
Key Responsibilities:
- Overall management responsibility for the execution and operational excellence of the entire store.
- Management responsibility for store Logistics and actively participates in the personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development.
- Provides departmental direction and daily supervisory oversight to Logistics and Merchandising Team Leads, and to Merchandising and Receiving Team Members to ensure execution of weekly merchandising, marketing and receiving plans.
- Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the staffing, training, payroll hours and scheduling of team members.
- Manages workforce productivity, efficiency and process improvement projects and initiatives.
- Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations.
- Ensures the completion of departmental zoning and adherence to department, store and Company standards.
- Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook.
- Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks.
- Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver.
- Required to complete Firearms Sales Certification training.
- Successful completion of Academy Leadership University.
Required Education & Experience:
- Exceptional supervisory and management skills; ability to effectively coach team members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members.
- Excellent customer service orientation.
- Effective problem solving and communication with customers and team members.
- Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets.
- Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.
- Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public.
- At least three years of relevant work experience required.
- Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets.
- Bachelor’s degree in related field preferred.
- Must meet federal and state requirements for selling and processing firearms transactions
- Must meet requirements to qualify to obtain/maintain FOID card (Illinois only)